Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
We collect information you provide directly — such as your name, email, phone number, shipping address, and payment details — as well as data generated automatically through your use of our platform, including browsing behaviour and device information.
2. How We Use Your Information
Your information is used to process orders, personalize your shopping experience, communicate order updates and promotions, prevent fraud, and improve our products and services.
3. Sharing Your Information
We share data with trusted logistics, payment, and analytics partners strictly to fulfil orders and operate the platform. We never sell your personal information to third parties.
4. Cookies & Tracking
Diternox uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how you use our site so we can improve it.
5. Your Rights
You can access, update, or request deletion of your personal data at any time from your account settings, or by contacting our support team.
6. Data Security
We use industry-standard encryption and security practices to protect your data against unauthorized access, alteration, or disclosure.